The Good Feet Store Change Management

Change Management
Testing/QA

Project Goals
Align franchise operations with a unified POS and ERP system while allowing for necessary customizations.
Facilitate a smooth transition by addressing user concerns and resistance to change.
Establish clear communication and training to ensure adoption across all locations.
Deliverables
A structured change management plan, including stakeholder engagement and risk mitigation strategies.
Customized training materials and workshops tailored to different franchise roles and processes.,
Test cases and QA testing plans customized for each franchise group to validate system functionality.
Outcomes
Seamless system rollout with minimal disruptions to daily operations.
Standardized processes and improved data integrity, enabling better decision-making.
Increased user confidence and efficiency through targeted training and support.
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