Makira V1

WHSmith trusted Makira to oversee the program management of a major software upgrade and SaaS migration, including Sales Audit, Loss Prevention, Merchandising, and Warehouse Management. Makira’s leadership ensured a seamless transition, resulting in enhanced reporting, streamlined operations, and improved efficiency across departments.

Project Goals

Upgrade Sales Audit, Loss Prevention, Merchandising, and Warehouse Management software to improve operational efficiency and accuracy.

Migrate critical applications to a SaaS environment, ensuring scalability, reliability, and improved maintenance.

Deliverables

Provide a comprehensive project plan that ensures structured execution, alongside effective vendor management to coordinate external partners.

Establish consistent status reporting from business users to C-level executives for transparent status reporting.

Outcomes

Deliver improved reporting capabilities, enabling more accurate and timely insights to drive data-informed decisions.

Create streamlined business processes to increase operational efficiency, reduce redundancies, and enhance overall productivity across departements.

All Customer Stories ⟶

WH Smith Program Management

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