Individual Story

WHSmith was struggling to manage their point of sale upgrade and cloud migration project and asked Makria to help them manage the many workstreams associated with this complex initiative.

Project Goals

Upgrade Sales Audit, Loss Prevention, Merchandising, and Warehouse Management software to improve operational efficiency and accuracy

Migrate critical applications to a SaaS environment, ensuring scalability, reliability, and improved maintenance

Deliverables

Provide a comprehensive project plan that ensures structured execution, alongside effective vendor management to coordinate external partners.

Establish consistent status reporting from business users to C-level executive for transparent status reporting.

Impressive Outcomes We found

Upgrade Sales Audit, Loss Prevention, Merchandising, and Warehouse Management software to improve operational efficiency and accuracy

Migrate critical applications to a SaaS environment, ensuring scalability, reliability, and improved maintenance

So, What Does This Mean for WHSmith?

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All Customer Stories ⟶

Program Management for WHSmith

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