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Articles

Hear from the experts in retail technology.

ARTICLE

Program Management for WHSmith

Feb 6, 2025

WHSmith was struggling to manage their point of sale upgrade and cloud migration project and asked Makria to help them manage the many workstreams associated with this complex initiative.

The Pains of Merging Data

Dec 10, 2024

Retailers often face the need to merge data from multiple disparate data sources. At Makira, we’ve designed a foolproof method featuring two key components for a successful data merge project: Process, and Technology

What is the value of adaptability?

Aug 1, 2023

Keeping up with today’s technology forces retailers to reinvent themselves to stay relevant to their shoppers.

Article Series

Fall down the rabbit hole of retail technology.

Pandemic Exposes Cracks in Retail Technology

6 Part Series

| Feb 11, 2021

Though the retail industry is constantly evolving to better suit consumers’ and manufacturers’ needs, the pandemic has exposed existing cracks and challenges within retail technology.

Intro

The COVID-19 pandemic of 2020 has exposed cracks in retailer’s ability to adapt to a remote world. Ther systems and software may not be equipped for the integrated commerce required to function during lockdown.

Crack 1 – ERP System Fitness

Is it time to consider replacing your legacy ERP? Understand your system’s fitness and consider these strategies for getting your ERP system functioning well in a remote world.

Crack 2 – Fully Integrated Order Management

Is your order management fully integrated within your operation? Is it truly necessary to ensure that it is? We’ve uncovered the secrets to fully integrated order management in a pandemic-run world.

Crack 3 – Touchpoint Solutions

The market for touchpoint solutions has grown in popularity among retailers who are seeking answers to minor problems in their traditional system management.

Crack 4 – Supply Chain Workflow

The pandemic has forced many retailers to take a hard look at their supply chain workflow. There are six essential processes to customer purchases that should be adaptable to large changes brought by COVID-19.

Crack 5 – Analytics

Analytics are a common denominator for exposing cracks in technology for most mid-sized retailers. Updating the focus on analytics helps retailers understand where pain points are in their organization.