Insights.

Expert Perspectives. Forward-Thinking Solutions.

Articles

Hear from the experts in retail technology.

ARTICLE

R12 - Rest in Peace

Nov 12, 2021

The R12 legacy merchandising system has been retired after 30+ years of service. Key stakeholders at STS shared their thoughts on the impactful R12 and its persistence in an ever-evolving retail world.

Boutiques versus Large Consulting Firms

Oct 20, 2021

Both large and boutique consulting firms bring impressive skills and experience to the challenges of modernizing retail software for mid-sized retailers. But their approaches are markedly different.

Executive Insight Series – Episode 1

May 10, 2021

Two members of our advisory board, Bill Robinson and Diane Randolph, discuss the current state of retail in a post-pandemic world in the first iteration of RIBA-AYDEPT’s executive insights.

Article Series

Fall down the rabbit hole of retail technology.

Pandemic Exposes Cracks in Retail Technology

6 Part Series

| Feb 11, 2021

Though the retail industry is constantly evolving to better suit consumers’ and manufacturers’ needs, the pandemic has exposed existing cracks and challenges within retail technology.

Intro

The COVID-19 pandemic of 2020 has exposed cracks in retailer’s ability to adapt to a remote world. Ther systems and software may not be equipped for the integrated commerce required to function during lockdown.

Crack 1 – ERP System Fitness

Is it time to consider replacing your legacy ERP? Understand your system’s fitness and consider these strategies for getting your ERP system functioning well in a remote world.

Crack 2 – Fully Integrated Order Management

Is your order management fully integrated within your operation? Is it truly necessary to ensure that it is? We’ve uncovered the secrets to fully integrated order management in a pandemic-run world.

Crack 3 – Touchpoint Solutions

The market for touchpoint solutions has grown in popularity among retailers who are seeking answers to minor problems in their traditional system management.

Crack 4 – Supply Chain Workflow

The pandemic has forced many retailers to take a hard look at their supply chain workflow. There are six essential processes to customer purchases that should be adaptable to large changes brought by COVID-19.

Crack 5 – Analytics

Analytics are a common denominator for exposing cracks in technology for most mid-sized retailers. Updating the focus on analytics helps retailers understand where pain points are in their organization.